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Summary

KNNS, a security-driven MSP based in the Netherlands managing hundreds of Microsoft tenants and thousands of users, used inforcer to replace manual, tenant-by-tenant onboarding with one centralized baseline. Growing largely through acquisitions, KNNS previously spent about a week bringing each new Microsoft 365 environment up to standard; with inforcer's Tenant Alignment and Policy Deployment, existing environments now onboard in about a day and new environments in minutes. CTO Bob Koning credits the platform with keeping operations efficient through rapid growth.

Challenges

  • Managing cybersecurity standards amid serving hundreds of Microsoft tenants and thousands of users.  
  • Enrolling new tenants into their own Microsoft stack amidst several new acquisitions.  

Solutions

  • Introduced a single, centralized baseline that includes all required policies and settings.
  • Gained insights into tenant alignment with baseline configuration, meaning policies or settings can be efficiently deployed where appropriate.  
  • Enhanced customer security and compliance through inforcer’s Tenant Alignment feature.
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Customer

KNNS

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Location

Offices in the Netherlands 

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inforcer Features Used
  • Standardized Baselines
  • Tenant Alignment
  • Policy Deployment

Working with inforcer and the team has been a great experience. The platform gives us the tools to work efficiently, and their expertise in the MSP space and Microsoft ecosystem has helped us elevate our operations.  

Even though inforcer has grown more than tenfold since we joined, the team remains highly engaged. Communication is still fast, personal, and responsive, which makes working with them feel just as smooth as in the beginning.

Bob Koning
Bob Koning 

CTO

KNNS

The challenge: Maintaining the highest quality and protection standards for customers 

KNNS is committed to delivering the highest standards of quality and protection for its customers. To achieve this, they were looking for a solution that would help streamline Microsoft 365 management, ensuring consistency and visibility across all environments.  

The solution: a centralized baseline to ensure high levels of security across all customers 

KNNS now maintain a single, centralized baseline that includes all required policies and settings. This means they can ensure that every customer meets a minimum level of quality and security, while also gaining full control and reporting capabilities across all tenants.    

The Tenant Alignment feature gives KNNS clear insights into how closely customer tenants align with their baseline configuration. They can then efficiently deploy policies and settings or consciously accept deviations where appropriate.  

The platform’s dashboards provide deeper insights into each customer tenant and offer clear recommendations to enhance their security and compliance. This ensures that each customer environment is consistently configured according to KNNS’ standards, giving them full confidence in both deployment and ongoing management.  

As an early adopter of inforcer, I’ve seen many improvements in both the platform and the user community. The roadmap is community-driven, and new features are always implemented with great care and attention to detail, all while keeping the product user-friendly and secure.

Bob Koning
Bob Koning 

CTO

KNNS

 

The results: onboarding time goes from one week to a single day with inforcer 

KNNS has seen many significant benefits across their business since introducing inforcer.  


Onboarding now takes just a few minutes within new environments, and for existing environments, KNNS can now complete onboarding in just one day. This is compared to a full week previously. Engineers can easily identify misaligned policies and settings, and the built-in AI explanations provide them with a clear picture of configurations.  

KNNS can now easily note and accept deviations, helping them understand customer-specific choices and ensuring that they don’t overwrite valid exceptions with their baseline. New policies and features can be pushed to all managed tenants with a single action, eliminating the need to log into each environment individually. 

Thanks to the built-in reporting features, KNNS can clearly demonstrate the impact of their work and show ongoing value. Whether it's policy alignment, deviation handling, or tenant-wide updates, the visual summaries and detailed breakdowns help them showcase improvements, justify decisions, and build trust with their clients. 

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About KNNS

KNNS is a security driven MSP based in the Netherlands.  

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About inforcer

We help MSPs turn Microsoft 365 policy management into a scalable security service.

Microsoft is always updating its security controls, policies, and features. Just because a tenant was configured correctly last month doesn’t mean it's secure today.

We make it easy to catch and correct potential drift across all of your clients before it becomes a security or compliance liability.

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Scope and Limitation Statement

inforcer's multi-tenant management solution enabled KNNS to deploy a  standardize baseline, align tenants, and deploy policies across a Microsoft 365 estate containing hundreds of tenants and thousands of users. This allowed them to reduce onboarding time from about one week to a single day for existing environments and to minutes for new ones. These results are specific to KNNS and are not guaranteed for other accounts.

Explore more inforcer success stories

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  • Explore how Utilize save hundreds of hours on policy and configuration deployment with inforcer

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  • How Nostra streamlines onboarding and productizes a new security offering around Microsoft 365 Business Premium.

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FAQs

How did KNNS cut Microsoft tenant onboarding from a week to a day?

KNNS, a security-driven MSP based in the Netherlands, used inforcer to build one centralized baseline and push it across every Microsoft tenant instead of configuring each one manually. That single change took existing-environment onboarding from about one week down to a single day, and new environments can now be onboarded in minutes.

What problem was KNNS facing before it adopted inforcer?

KNNS was managing cybersecurity standards across hundreds of Microsoft tenants without centralized visibility, and each new tenant added through acquisition took about a week to onboard and configure. There was no single baseline to enforce, so protection levels varied by technician and by tenant, which slowed growth and created inconsistent security posture across customers.

What kind of MSP is KNNS?

KNNS is a security-driven managed service provider based in the Netherlands, managing hundreds of Microsoft tenants and thousands of users. Much of that growth came through acquisitions, which meant repeatedly bringing new Microsoft 365 environments up to a consistent security standard. KNNS CTO Bob Koning has used inforcer since early adoption and credits the platform with keeping operations efficient as the company scaled.

How does inforcer help MSPs onboard new tenants after an acquisition?

An MSP using inforcer can define one gold-standard baseline and push it to newly acquired tenants instead of rebuilding policy by hand. New tenants can be fetched directly from Partner Center, then aligned to the baseline with continuous drift monitoring afterward. For KNNS, this is what took onboarding from about a week to a single day.

What did KNNS say about working with inforcer as it scaled?

KNNS CTO Bob Koning said working with inforcer has been a great experience, noting the platform gives his team the tools to work efficiently. He added that even though inforcer has grown more than tenfold since KNNS joined, communication has stayed fast, personal, and responsive, so the relationship still feels as smooth as it did at the start.