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Tenant onboarding time decreased

New security offering developed

Tenant configuration time decreased

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Summary

Nostra, one of Ireland's fastest-growing MSPs with more than 300 Microsoft 365 clients, needed multiple technicians and several days to onboard and configure each new tenant securely, a bottleneck made worse by growth through acquisition. By deploying inforcer's standardized baselines, tenant alignment, and policy deployment across Entra ID, Intune, and Defender, Nostra cut onboarding and configuration time from days to hours with a single technician, then used that consistency to launch Cloud Shield 365, its own 10-layer ransomware protection package.

Challenges

  • Maintaining high cyber security standards while serving hundreds of Microsoft tenants and thousands of users.
  • Enrolling new tenants into their own Microsoft stack amidst several new acquisitions 

Solutions

  • Created standardized security frameworks and deployed these at scale across their customers’ tenants.  
  • Used inforcer to make the most of extra security solutions, including Entra ID, Intune, and Defender, for all customers who have Microsoft Business Premium licenses.  
  • Produced an exclusive new product offering from additional security licenses using inforcer’s policy management. 
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Customer

Nostra

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Location

Offices across Ireland

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inforcer Features Used
  • Standardized Baselines
  • Tenant Alignment
  • Policy Deployment
  • Drift Monitoring

When you’re working with a specialist vendor, you want that reassurance that the team is responsive and easy to work with, and the support provided by the inforcer team feels like a crucial part of that overall package.

Gary Melvin
Gary Melvin

Security Division Lead

Nostra

The challenge: onboarding new tenants at scale with robust security standards 

As Nostra serves hundreds of Microsoft tenants and thousands of users, cyber security is an ongoing priority. Amidst several new acquisitions, Nostra needed to enroll every new tenant into its own Microsoft stack, bring them up to the company’s own high security standards, and transition them to a new service provider smoothly and seamlessly.  

The solution: implementing a standardized baseline to deploy frameworks at scale 

Starting with inforcer’s policy baselines, the team at Nostra was able to create standardized security frameworks and deploy these at scale across their customers’ tenants, saving on valuable time and resources through a streamlined process.

As almost all of their customer base has Microsoft Business Premium licenses, Nostra has also used inforcer to make the most of extra security solutions including Entra ID, Intune and Defender.

The results: reduced onboarding and tenant configuration times from days to hours 

inforcer’s policy management has been instrumental in facilitating the creation of Nostra’s Cloud Shield 365, a premium security package offering 10-layer protection against ransomware. Cloud Shield 365 has allowed Nostra to turn their additional security licenses into an exclusive new product offering.   

inforcer also helps Nostra optimize their in-house processes. Before inforcer, Nostra's onboarding process required multiple technicians with an array of skillsets, working across several days and utilizing a wide variety of methods, risking potential inconsistencies across deployment. Now, this has been reduced to just a few hours for a single technician – saving on time and resources, and freeing Microsoft technicians to work on more valuable projects.  

With inforcer, Nostra was able to maximize technical resource deployment through streamlined processes, reducing onboarding and tenant configuration times from days t ohours. They also developed a new security offering, leveraging the full capabilities of Microsoft 365 Business Premium.  

Introducing customers to Business Premium, and providing them with the most valuable licensing, is only the first step. The other is to make sure those licenses stay configured and up to date. Trying to do that across 300 customers is impossible without a tool like inforcer.

With inforcer, we realized we had something that would allow us to define a security standard, and roll that out easily across all our customers. Without it, enrolling a single customer would have required multiple different skillsets and a much longer timeframe.

Gary Melvin
Gary Melvin

Security Division Lead

Nostra
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About Nostra

Delivering more than 300 projects per year, Nostra is one of the fastest growing MSPs in Ireland.

They currently serve more than 300 Microsoft 365 clients and are welcoming more as part of ongoing acquisitions.   

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About inforcer

We help MSPs turn Microsoft 365 policy management into a scalable security service.

Microsoft is always updating its security controls, policies, and features. Just because a tenant was configured correctly last month doesn’t mean it's secure today.

We make it easy to catch and correct potential drift across all of your clients before it becomes a security or compliance liability.

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Scope and Limitation Statement

For Nostra, inforcer supplied standardized baselines and policy deployment across Entra ID, Intune, and Defender for Microsoft 365 Business Premium tenants, cutting onboarding and configuration from multiple days to hours and moving the process from several technicians to one. These results are specific to Nostra, serving 300-plus clients, and are not guaranteed for other MSPs. The page does not publish exact tenant, seat, or endpoint counts, percentage improvements, pricing, or specific dates, and does not detail Cloud Shield 365's full feature set beyond 10-layer ransomware protection.

Explore more inforcer success stories

  • Explore how Infinity Group standardizes tenant deployment, configures at scale, and streamlines quality control.

    Read success story Infinity Group

  • Explore how Bluebyte standardized policy management processes and automated alerting and tenant backups.

    Read success story Bluebyte

  • Explore how Techcare established a centralized security baseline, simplifying change tracking, and enhancing operational consistency.

    Read success story Techcare

FAQs

How did Nostra reduce tenant onboarding from days to hours?

Nostra replaced its manual, multi-technician onboarding process with one standardized inforcer baseline applied across Entra ID, Intune, and Defender. Instead of needing several specialists with different skill sets to configure each new tenant, one technician can now roll out the security standard consistently, cutting the process from multiple days down to hours.

What is Nostra and how big is its Microsoft 365 client base?

Nostra is one of the fastest-growing MSPs in Ireland, serving more than 300 Microsoft 365 clients and delivering more than 300 projects a year, with growth driven partly by acquisitions. That scale makes it impossible to correctly configure every customer's licensing without a tool like inforcer, as stated by Nostra's Security Division Lead, Gary Melvin.

What challenge did Nostra solve by adopting inforcer?

Nostra needed to enroll new tenants at scale, often during acquisitions, while holding every customer to a robust security standard. Before inforcer, that meant multiple technicians with varied skill sets spending several days configuring each tenant, with real risk of inconsistency between them. A single standardized baseline replaced that ad hoc, multi-person process.

What did Nostra build using inforcer's policy management?

Nostra used inforcer's policy management to help build Cloud Shield 365, its own premium security package offering 10-layer protection against ransomware. Standardized baselines and policy deployment across Entra ID, Intune, and Defender gave Nostra the underlying consistency needed to package that security posture as a sellable, repeatable offering across its client base.

Why does Nostra say inforcer is necessary at its scale?

Nostra's Security Division Lead Gary Melvin said trying to keep Microsoft 365 Business Premium licenses correctly configured across 300 customers is impossible without a tool like inforcer. He also valued the vendor relationship itself, saying the reassurance of a responsive, easy-to-work-with team is a crucial part of choosing a specialist vendor for that work.