How efex reduces operational risk, increases consistency, and enhances efficiency

This success story covers how efex, a security-centric Australian MSP managing 1000+ Microsoft 365 tenants across 20+ locations, cut manual configuration risk using inforcer's Standardized Baselines, Tenant Alignment, Policy Deployment, and Drift Monitoring. Policy deployment now takes minutes, and efex uses the same tools to quickly assess newly acquired tenants against its own standard. Chief Security Information Security Officer Charles Mann says inforcer has been excellent to deal with from onboarding through almost a year later.

How many Microsoft 365 tenants does efex manage with inforcer?

efex manages 1000+ Microsoft 365 tenants with inforcer, across a business that operates from 20+ locations in Australia. They needed a way to handle this efficiently and consistently, which adopting inforcer's platform enabled.

What problem was efex solving before inforcer?

Before inforcer, efex found managing 1000+ Microsoft 365 tenants extremely time-consuming, with manual configuration carrying real risk of error. Assessing newly acquired tenants for security posture was especially hard, since efex grows by acquisition, and its in-house tooling was expensive and labor-intensive to maintain.

How fast is policy deployment for efex using inforcer?

inforcer enabled efex to reduce their average policy deployment time to just a few minutes. That speed lets efex push its ideal baseline to a tenant without the manual, error-prone process it relied on before, which matters at efex's scale of 1000+ tenants across 20+ Australian locations.

How does efex handle Microsoft 365 tenants gained through acquisition?

Because efex grows by acquiring other MSPs, it uses inforcer to quickly review inherited tenants and assess their existing configuration against its own standard. This replaced a previously manual security assessment step that made new acquisitions harder to fold in safely.

What does efex's security leadership say about inforcer?

Charles Mann, efex's Chief Security Information Security Officer, says inforcer has been excellent to deal with from onboarding right through to almost a year later, citing good interactions with both the support team and the product management group, plus a roadmap he expects will keep adding value.

Does efex use inforcer for ongoing drift monitoring as well as initial setup?

Yes. Alongside Standardized Baselines, Tenant Alignment, and Policy Deployment, efex also uses inforcer's Drift Monitoring, so configuration that quietly moves away from its standard gets caught across all 1000+ tenants, not just flagged once during the initial rollout, keeping every environment consistent over time.