How Alpha IT Solutions eliminated manual configuration and created standardized baselines 

Alpha IT Solutions, an Australian Microsoft Partner, manually configured Microsoft 365 policies for every client, a labor-intensive process that struggled to keep up with Microsoft's frequent update cycle. Using inforcer's Policy Library, the team built a custom baseline combining the Community Baseline and Essential Eight baseline, then used Tenant Alignment, Policy Deployment and Tenant Assessments to roll it out and keep tenants consistent. System Engineer Christopher Dugan reports centralized visibility, consistency and time saved.

How did Alpha IT Solutions build its Microsoft 365 baseline?

Alpha IT Solutions used inforcer's Policy Library to build a custom baseline, combining the Community Baseline with an Essential Eight baseline. That gave the Australian Microsoft Partner one standardized policy set instead of configuring each client tenant from scratch, then used Tenant Alignment to push it out and keep every tenant consistent.

What problem was Alpha IT Solutions solving before inforcer?

Before inforcer, Alpha IT Solutions manually configured Microsoft 365 policies for every client, a process the team found labor-intensive and hard to scale against Microsoft's frequent update cycle. That manual burden made it difficult to keep client tenants consistent without adding overhead as the client base grew.

Which inforcer features did Alpha IT Solutions use?

Alpha IT Solutions used five inforcer features: Standardized Baselines, Policy Library, Tenant Alignment, Policy Deployment and Tenant Assessments. The Policy Library let the team draw on the Community Baseline and Essential Eight baseline, Tenant Alignment kept every client tenant matched to that standard, and Tenant Assessments checked ongoing compliance.

Does inforcer support the Essential Eight framework?

Yes. inforcer ships pre-built baselines aligned to the Essential 8, along with CIS, Cyber Essentials and NIS2, so MSPs are not building frameworks from scratch. Alpha IT Solutions used this to combine the Community Baseline with an Essential Eight baseline into one policy set.

What results has Alpha IT Solutions reported from using inforcer?

Alpha IT Solutions reports centralized visibility, more consistency and time saved on policy work, in the words of System Engineer Christopher Dugan. This page does not publish a percentage, dollar figure or specific timeframe for these gains, so treat them as directional rather than measured results.