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Created a standardized baseline

Automated policy configuration

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Summary

This success story covers how ACUTEC, a Birmingham-based Microsoft Solutions Partner, replaced manual per-tenant Defender, Intune, and Entra ID policy setup with inforcer's Standardized Baselines and Tenant Alignment. ACUTEC now builds one policy configuration and duplicates it across every client tenant from a single portal. Technical Support Engineer Jack Langman says inforcer has saved his team loads of time and calls the outcome perfect.

Challenges

  • Finding a simple way of copying configurations between tenants.
  • Spending a significant amount of time onboarding customers and setting up policies manually.  
  • Maintaining consistency across all customer environments.

Solution

  • Replaced manual rollouts with automated deployments across all tenants.
  • Introduced a standardized baseline with their optimal policy configuration. 
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Customer

ACUTEC

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Location

Offices in the UK

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inforcer Features Used
  • Standardized Baselines
  • Tenant Alignment
  • Policy Deployment

The challenge: manually setting up policies and onboarding tenants without automation 

Before using inforcer, ACUTEC didn’t have a simple way to copy configurations between tenants. Onboarding customers took a lot of manual effort, and they were spending a significant amount of time setting up policies manually. They wanted a tool to standardize baselines, reduce manual effort, and save engineering time by automating deployments and maintaining consistency across all customer environments. 

The solution: creating a standardized baseline with policy alignment 

ACUTEC used inforcer to create a standardized baseline with their optimal policy configuration. They then used Tenant Alignment to roll these policies out across their customer base and ensure continual alignment. Aligning customers to their baseline means that they can eliminate any potential errors that might accidentally occur during manual onboarding.   

They don’t have to log into multiple portals to manage Intune, Entra ID, and Defender policies across multiple tenants anymore; they can configure, deploy, and manage everything through inforcer.

Going through the Defender, Intune, and Entra ID policies takes ages without a baseline. Now having inforcer, and a baseline, has saved loads of time. You set everything up just the once and you can duplicate off to different tenants. That’s helped massively.

Jack Langman
Jack Langman

Technical Support Engineer

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The results: time saved and efficiency improved with automated deployment  

The time saved is the most significant benefit of using inforcer for ACUTEC. They can now onboard new customers faster, ensure they are properly secured, and deliver projects more efficiently.   


inforcer is a beneficial tool for people across the business: not only do the technical engineers save a lot of time with automated deployment and management of Microsoft 365 policies, but the sales team can easily create fully branded reports and use them to inform and guide meetings with customers.

Being able to manage things from within one portal is very helpful. With just a couple of clicks, we can do everything we need with inforcer. We’d highly recommend it. Ultimately, everything has been perfect.

Jack Langman
Jack Langman

Technical Support Engineer

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About ACUTEC

ACUTEC is a Microsoft Solutions Partner based in Birmingham, with a team made up of Microsoft 365, Copilot, and Azure specialists. They are committed to helping customers create a more productive and secure way of working across the Microsoft environment.   

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About inforcer

We help MSPs turn Microsoft 365 policy management into a scalable security service.

Microsoft is always updating its security controls, policies, and features. Just because a tenant was configured correctly last month doesn’t mean it's secure today.

We make it easy to catch and correct potential drift across all of your clients before it becomes a security or compliance liability.

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Scope & Limitation Statement

inforcer's Standardized Baselines and Tenant Alignment let ACUTEC build one Defender, Intune, and Entra ID policy configuration and duplicate it across every tenant from a single portal, instead of manual setup each time. This reflects ACUTEC's own account and is not a guarantee for every MSP.

Explore more inforcer success stories

  • Explore how Infinity Group standardizes tenant deployment, configures at scale, and streamlines quality control.

    Read success story Infinity Group

  • Explore how Nostra streamlines onboarding and productizes a new security offering around Microsoft 365 Business Premium. 

    Read success story Nostra

  • Explore how Bluebyte standardized policy management processes and automated alerting and tenant backups.

    Read success story Bluebyte

Frequently Asked Questions

How does ACUTEC manage Microsoft 365 policies across client tenants now?


ACUTEC builds one standardized baseline covering its optimal Defender, Intune, and Entra ID policy configuration, then uses inforcer's Tenant Alignment to roll that baseline out across every client tenant. Technical Support Engineer Jack Langman says the team now sets policies up once and duplicates them, replacing manual per-tenant rollouts entirely.


What problem did ACUTEC have before inforcer?


Before inforcer, ACUTEC had no simple way to copy configurations between tenants, so onboarding a new customer meant setting up policies manually every time. That manual process cost significant time and made it hard to keep policy configuration consistent across ACUTEC's full customer base.


Which Microsoft 365 areas does ACUTEC manage through inforcer?


ACUTEC names Defender, Intune, and Entra ID specifically as the policies that used to take ages to configure without a baseline. With inforcer, ACUTEC now manages all three from within one portal instead of switching between separate Microsoft admin centers for each workload.


What does ACUTEC's team say about inforcer?


Technical Support Engineer Jack Langman says going through Defender, Intune, and Entra ID policies used to take ages without a baseline, and that inforcer has saved his team loads of time by letting them set policies up once and duplicate them across tenants. He calls the one-portal setup "very helpful."


Does ACUTEC publish specific time or cost savings figures?


No. ACUTEC's inforcer success story describes saved time and reduced manual effort in qualitative terms only, with no percentage, dollar figure, or tenant count published. However, Jack Langman's quotes confirm the direction of the result, saying inforcer "saved loads of time" and calling the outcome "perfect".