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4 hours


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30 minutes

CIS assessments

2 hours


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15 minutes

M365 deployments

80%

less

manual effort

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Summary

Cloudbox is a technology partner for alternative investment managers and specialist financial firms, with offices in the UK, South Africa, Singapore and New York. Engineers previously logged into each tenant separately with PowerShell, which was slow and error-prone across regions with different data residency needs. After deploying inforcer's standardized baselines, Tenant Alignment and Drift Monitoring, Cloudbox cut manual tenant management effort by more than 80 percent, taking CIS gap analysis from 4 hours to 30 minutes. The takeaway: one-click multi-tenant deployment replaces PowerShell sprawl with one standardized view.

Challenge

  • Engineers were forced to log into each tenant individually to make policy updates
  • Ensuring consistent configurations across environments was slow and error-prone
  • Identifying configuration drift required manual, tenant-by-tenant audits

Solution

  • Replaced tenant-by-tenant updates with one-click, multi-tenant policy deployment
  • Established standardized security baselines with automated enforcement across all environments
  • Introduced real-time monitoring and alerting to detect and remediate policy drift instantly
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Customer

Cloudbox

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Location

Offices in the United Kingdom, South Africa, Singapore, and New York

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inforcer Features Used
  • Standardized Baselines
  • Tenant Alignment
  • Policy Deployment
  • CIS Assessments
  • Drift Monitoring

inforcer is purpose-built for MSPs. It solves the problem that almost all MSPs have – lack of insight. It allows us to scale while reducing human error.

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Julian Wright

Global Head of Security

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The challenge: Managing Microsoft 365 policies across regions took a lot of effort

For more than 20 years, Cloudbox has supported financial firms and alternative investment managers across the globe.

Because customers operate in different regions, each with its own data residency requirements, consistency is critical. But their previous Microsoft 365 setup made that impossible.

The team used PowerShell to manage each tenant individually. That meant technicians had to log into each customer environment to run scripts and export reports.

This approach was slow and led to frequent inconsistencies. Settings didn’t always match. Policies were sometimes missed. And fixing those issues just led to more manual work and wasted time.

Cloudbox needed a solution that could provide visibility across tenants and make it easier to spot gaps and track policy drift without diving into each individual environment.

The most important benefit of inforcer is the peace of mind the platform brings to the team. We can sleep better at night knowing that we have a better way to manage our customers’ environments. 

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Julian Wright

Global Head of Security

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The solution: Centralized visibility and control, plus automatic drift detection

With inforcer, Cloudbox can now monitor all of their clients’ Microsoft 365 policies and configurations in one place. They can also quickly create and deploy baselines at a global or tenant level with just a click of a button.

inforcer’s Tenant Alignment feature standardizes configurations across tenants and flags any settings that don’t match the baseline.

If a configuration starts to drift, the team will know within 24 hours. Changes can be corrected automatically, helping ensure every client, everywhere, has consistent security policies.

The results: More consistency and confidence. And an 80% drop in busy work.

With baselines set to benchmarks like CIS, Cloudbox is now confident clients are aligned to the appropriate security standard based on location and data residency.

They've seen a measurable reduction in policy drift thanks to inforcer. They’ve also saved a ton of time.  

Instead of diving into every tenant, Cloudbox can now track policy drift across all clients from one view and quickly confirm in their PSA if the change was requested.

Audits and policy updates are also much faster. Thanks to inforcer, gap analysis now takes 30 minutes instead of four hours. Deployments have dropped from two hours to 15 minutes.

For both tasks, that’s a 80% reduction in manual effort.

As a team, inforcer truly understands MSPs’ security goals and requirements. The knowledge shared, both through support and the documentation provided, has been fantastic.

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Julian Wright

Global Head of Security

Cloudbox logo
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About Cloudbox

Cloudbox is the go-to technology partner for alternative investment managers and other specialist financial firms.

Their goal is to help clients build and maintain a secure, compliant IT infrastructure so they can focus on the market, not their technology.  

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About inforcer

We help MSPs turn Microsoft 365 policy management into a scalable security service.

Microsoft is always updating its security controls, policies, and features. Just because a tenant was configured correctly last month doesn’t mean it's secure today.

We make it easy to catch and correct potential drift across all of your clients before it becomes a security or compliance liability.

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Scope & Limitation Statement

inforcer gave Cloudbox one-click, multi-tenant Microsoft 365 policy deployment, standardized baselines benchmarked to CIS, and drift monitoring with alerts within 24 hours, replacing tenant-by-tenant PowerShell work. The 80 percent effort reduction and the 4-hour-to-30-minute and 2-hour-to-15-minute figures are specific to Cloudbox's prior manual process and are not guaranteed for every MSP.

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FAQs

What does inforcer do for an MSP the size of Cloudbox?

nforcer replaced Cloudbox's tenant-by-tenant PowerShell scripting with one-click, multi-tenant policy deployment. Cloudbox supports financial firms and alternative investment managers across the UK, South Africa, Singapore and New York, and now manages Microsoft 365 baselines, CIS assessments and drift monitoring for every client from a single view instead of logging into each tenant.

How long until we see results with inforcer?

inforcer cuts down the time required to manually update policies or remediate configuration drift immediately once onboarding has been completed. Reported time savings from Cloudbox include CIS gap analysis dropping from 4 hours to 30 minutes and Microsoft 365 deployments from 2 hours to 15 minutes, although results will vary for each individual organization.

What results did Cloudbox get from inforcer?

Cloudbox cut manual tenant management effort by more than 80 percent. CIS gap analysis dropped from 4 hours to 30 minutes, and Microsoft 365 deployments dropped from 2 hours to 15 minutes. Global Head of Security Julian Wright says the platform brings "peace of mind" and lets the team "scale while reducing human error."

Does inforcer work with our PSA?

inforcer is designed to work alongside popular PSA tools including Autotask, ConnectWise and Halo PSA, and drift or compliance alerts can auto-generate tickets. If you have questions about inforcer's compatibility with a specific PSA tool not listed here, contact our team.

How does inforcer handle tenants across multiple regions?

Cloudbox operates across the UK, South Africa, Singapore and New York, each with its own data residency requirements. inforcer's Tenant Alignment standardizes configurations against benchmarks like CIS while flagging settings that don't match, so Cloudbox can keep every region aligned to the appropriate standard from one dashboard.

What Microsoft services does inforcer cover for Cloudbox?

Cloudbox uses inforcer for all Microsoft 365 policy and configuration management, assessed against the CIS benchmark. inforcer's platform includes capabilities covering Intune, Entra ID, Microsoft Defender, Purview, Teams, Exchange Online, SharePoint and OneDrive.